Privacy

When you are about to place an order, you have to sign up for an account first. AMITY guarantees the secrecy of your personal information that you provide during the registration. If you are under 17 years old, you may sign up under the supervision of your parents or guardians. You are responsible over the secrecy of your registered account and password.

When a product is sold or out of stock, it will be marked by caption “Sold” and whenever the product is restocked, thus the caption “Sold” will be removed.


If you are accidentally ordered a product that is not available or “Sold” then the order will be automatically cancelled and you will get a notice through email or call. If your order has been paid but later it was cancelled, then you will be given options whether to change it to other products or to refund.

Payment can be made by ATM transfer, Internet Banking, Mobile Banking and Bank Teller.


We are only using a BCA account number 0083276212 on the behalf of Fikriya Sholihatin for every transaction.

Payment must be done within 2x 24 hours. If within those time frame buyer has not paid therefore the transaction is considered canceled and the product will be stored back to the system. If the payment has been paid and verified, then you will get a notification or notice that you may find on the notification menu.

After you got a confirmation notification of your payment stating that the money you have sent was enough or in the right amount, your order will be shipped within 1-2 working day from the time the order received. AMITY shipment schedule is only on Monday, Wednesday, and Friday.


To check your order status you can check it on the notification menu.
1. Product Shipping Location

The shipment will be sent from AMITY warehouse in Bandung, Indonesia.
2. Courier Service Used
At the moment AMITY is using JNE courier service.

2.1 The Duration of the Shipment
The duration of the shipment top your address will be based on the chosen courier service. “Regular” shipment requires around 2-4 working days depending on your location. And the “Express” shipment requires around 1-2 working days depending on your location. Please keep in mind that for some cities the courier service does not provide “Express” shipment therefore the shipment might require around 6 working days. After the product arrived at the courier service, your orders are under the responsibility of the courier service.


2.2 Shipment fee
The shipment fee is fully your responsibility. It depends on the location and the weight of the purchased products.

Order Received
When the order first received, both you and our admin have not confirmed it.

Order Verification
Your payment has been received accordingly to the asking amount; later our admin will confirmed your orders.


Packaging
Your orders are in the middle of packaging process.

Order Shipping

Your orders have been shipped and are coming to your address. Every order that have already been shipped cannot be cancelled. The purchased products can be exchanged or returned “Return” if the orders received do not match as ordered.

Order Delivered
The orders has arrived and received on your address.

You are allowed to return or exchange the ordered products in conditions and rules as follow:


1. Condition for Return and Exchange
The order can be returned if the received products are in damage or defective condition. The order can be exchanged if there is mistake in shipment with the provision that the purchased products are still in a good condition as new and have never been used. If we found that the product has been used and in inappropriate condition, we will not proceed the exchange/return process. The product will be immediately sent back to your address.


2. Rules for Return and Exchange
Report the product that you want to return or exchange to “Customer Service”. Give the complete information such as personal data, picture of the damage product or the product data that you are supposed to get.

You can contact Costumer Service through email cs@amity.co.id

All content contained in this site, such as logos, texts, pictures, videos, and software belong to AMITY. You may save, print and display the content from this site only for personal purposes. You are not allowed to publish, manipulate, distribute or otherwise reproduce, in any format, for business or commercial purposes.

AMITY is liable to remove any comment posted by you if it violated these conditions: such as containing SARA (Ethnicity, Religion, Race, and Inter-group Relation), inaccurate contents, offensive, defame, conning, false, containing pornography elements, or considered as spam.

This privacy policy includes the use of personal information collected when you are accessing our website page. At www.amity.co.id we consider your information privacy as a very important matter. We will only collect your information as long as it is needed by the law or related to any purposes when the information collected. The details of any information we received and collected while you are visiting this website and how we save it, will never be given to any third party.

Any personal information collected such as name, age, shipment address, email address, phone number, will be used for the shipment of your purchased products from AMITY, updating information about products shipment and customer service, giving you the information related to AMITY’s products, processing your order and giving you services and information offered by our website and as you expected. Moreover, we will use your information for administration purposes of your account, verification and management of any financial transaction related to your online payment, auditing the data downloaded from our website, improving the arrangement and/or contents of our website pages and adjusting the users’ needs, identifying our website visitor, researching our website users’ demographical data, sending you what we thought as a useful information that you are requesting from us, including information about our products and services, if you agreed that you do not mind we are contacting you regarding these things. We are able to give your name and address to the third party (such as courier or supplier), thus we can send your ordered-products. Your payment through this website will be processed by AMITY admin. You have to provide the precise and accurate information to our admin, and you also have to always inform our admin if there are any changes. The detail of your order will be saved for security reason however it can not be obtained directly from us. But you are able to access that information by logging in to your account through this website. Here you can see the detail of your order history, on-going order or the order that waiting for the shipment. You can also manage your address details, bank information, and newsletter if you are subscribing. You agreed to consider that this personal data access confidentially is a secret and you will not allow any third party to access these personal data without permission. We are not responsible for any misuse of the password unless those misuses are our negligence.

About File Log
Just like many other websites, we collect and use the data in the file log. The information contained in the file log including your IP address (Internet Protocol), IDP (Internet Service Provider), the browser you used, the time when you were visiting and which pages you opened while visiting www.amity.co.id

About Cookies
Our site use cookies to manifest information, such as information on your personal preferences when you are visiting our site. It may also include to open pop-up window on your first visit, or also to save your login information on our site.

Your account is protected by a password for your privacy and safety. You could prevent an illegal access to your account and personal information by choosing and protecting your password. You could limit the access to your computer or devices by logging out when you are done accessing your account.


We are trying to protect the privacy of your account and information in our list, however, we can not guarantee the whole security. An illegal use or login attempt, hardware or software failure, and other factors that might harm the security of user information at the same time.

The website contains links to other sites. We are not responsible for privacy policy and/or practice from the other sites. When you are using a link to other sites you have to read the site’s privacy policy.

We are able to change Privacy Policy from times to times. The use of information that we collected is in accordance with the Privacy Policy applied at the time the information used. If we are changing the way we use the Personal Information, we will let you know by posting an announcement on our website or by contacting you directly through email or other means. You are bounded with any changes of this Privacy Policy when you are using the website page after those changes posted for the first time.

If you have any question or consideration related to our privacy policy, please send us a detailed message to our customer service email cs@amity.co.id. We will try to help you to solve your problems.

- To make an order, firstly you have to register your account.
- Your personal data will be safely kept.
- If you forget your password, you can click “Forget Password” then write your email address to receive a notification through your email to change your password.

- If you do not know how to order through the website, you can click on “How to Order” menu then follow the given steps. If you are still having some difficulties on ordering through the website, our staff will help you through the website live chat.
- If your payment has been verified, consequently you will receive a notification or notice that can be found in the notification menu.
- The payment methods that we accept are only through ATM transfer, Internet Banking, Mobile Banking and Bank Teller.
- The bank account that we use is only BCA bank account number 0083276212 on behalf of Fikriya Sholihatin, there are no other bank accounts.
- The order can only be done by doing registration first.
- Canceled orders can be caused by overtime payment from the assigned time. If you are having this problem, please contact our customer service through live chat or email to cs@amity.co.id to confirm transfer proof and reference number that received while ordering before.

- Browse various categories and sub-categories or use “Search” feature to choose your desired products.
- On the product page, you can click to put the product to Shopping Cart or to make an order.
- Choose your desired products, then Shipping options, continue with Payment options, and Information Confirmation.
- To finish your order, click MAKE ORDER.

To do the payment, you can only transfer to the following bank account:


Bank BCA
On behalf of Fikriya Sholihatin
Bank Code 014
Account Number 0083276212

Order Received
When the order first received, both you and our admin have not confirmed it.


Order Verification

Your payment has been received accordingly to the asking amount; later our admin will confirm your orders.


Packaging
Your orders are in the middle of the packaging process.


Order Shipping
Your orders have been shipped and are coming to your address. Every order that has already been shipped cannot be canceled. The purchased products can be exchanged or returned “Return” if the orders received do not match as ordered.


Order Delivered
The orders have arrived and received on your address.

- The notifications process regarding exchange or return is only done through live chat or email to cs@amity.co.id.
- Orders can be returned if the received product is in damaged or defective condition.
- Orders can be exchanged if there was an error in shipment with a provision that the purchased products are still in good condition as new and have not been used yet.
- If we found that the product has been used and in inappropriate condition, we will not proceed the exchange/return process. The product will be immediately sent back to your address.
- For product return, can be done within 2 days after the product received and checked by the customer. With the provision that the product has not been used/washed yet.
- The return process of the product will be done immediately after the product that was sent back to AMITY arrive.
- The product return fee will be AMITY responsibility.

AMITY has not had any offline store yet, at the moment.